Platform

The complete Home Watch business platform.

One platform. Every side of your Home Watch business — owners, office staff, field inspectors, homeowners, property managers, tenants, guests, and contractors.

Connected experiences

One platform — multiple experiences.

These are not four separate products. They share the same customer, property, catalog, and reporting structure — with different access by role.

Admin

Admin Portal

Run the company.

  • Clients & properties
  • Calendar & team
  • Catalog & contractors
  • Reports
View Admin Demo

Field

Field Portal

Complete property visits.

  • Assigned work
  • GPS check-in
  • Checklists & photos
  • Issue reporting
See field tools

Client

Client Portal

Give homeowners visibility.

  • Active property
  • Reports & photos
  • Service requests
  • Arrival services
Learn more

Tenant

Tenant Portal

Controlled guest access.

  • Assigned property
  • Allowed services
  • Requests
  • No owner finances
Learn more

Admin & operations

One central place to run Home Watch operations.

Dashboard, clients, properties, calendar, visits, services, contractors, team, reports, and customer communication — together.

Admin dashboard preview
Sample layout — explore the interactive Admin Demo for more sections.
View Admin Demo

Company website

A customer-facing site connected to HQWatchfolio.

Branding, services, pricing, catalog, contact, customer login, service requests, add-ons, and contractor directory — powered by the same platform.

View Demo Company Website

Client portal

Homeowners see only their properties.

Active property selector, upcoming and completed visits, inspection reports, photos, service requests, preferred contractors, arrival services, invoices, and property information.

Tenant portal

Tenants and guests get limited, authorized access.

Assigned property, allowed services, service requests, property instructions, maintenance reporting, and arrival/departure information — without owner-only financial or private data.

Field operations

Inspectors complete work that becomes customer proof.

See assigned properties, start inspections, verify GPS, complete checklists, take photos, add notes, report problems, and generate reports that Admin and clients can use immediately.

Data moves through one system

Field work, homeowner requests, and tenant activity all connect back to Admin — and to the correct property record.

HOME WATCH COMPANY · ADMIN

FIELD TEAM

Visits · Checklists · GPS · Photos

CLIENT PORTAL

Reports · Requests · Services

TENANT PORTAL

Limited access · Communication

PROPERTY

Reports · Photos · Services · History

From request to completion

  1. 1

    CUSTOMER

    Requests a service or needs a visit

  2. 2

    ADMIN

    Reviews, schedules, and assigns the work

  3. 3

    FIELD TEAM

    Completes inspection with GPS + photos

  4. 4

    HQWATCHFOLIO

    Stores notes, media, and service history

  5. 5

    CLIENT PORTAL

    Homeowner sees report and status

Permissions

The right information for the right user.

HQWatchfolio is built around roles — not a single shared login dumping everything to everyone.

Owner / Admin

Manage the company.

  • All clients & properties
  • Team & billing
  • Catalog & website
  • Reports

Field staff

Focus on assigned work.

  • Assigned visits
  • Checklists
  • Photos & notes
  • Property access info

Client / Homeowner

See their homes and services.

  • Their properties
  • Reports
  • Requests
  • Preferred contractors

Tenant

Only authorized rental access.

  • Assigned property
  • Allowed services
  • Requests
  • No owner finances

Capabilities

What the platform covers.

Grouped so buyers can scan the full operating system — not a random tool list.

Business management

Run the office from one dashboard.

  • Clients
  • Properties
  • Calendar
  • Team
  • Services
  • Contractors

Property operations

Keep every home’s details accurate and actionable.

  • Access codes & notes
  • Preferred contractors
  • Insurance tracking
  • Visit history
  • Service subscriptions
  • Care plans

Field operations

Give inspectors a fast path from arrival to report.

  • GPS verified visits
  • Inspection checklists
  • Photos & notes
  • Issue reporting
  • Mobile-ready workflows
  • Offline-friendly capture

Customer experience

Homeowners and tenants see the right information.

  • Client portal
  • Active property selector
  • Tenant portal
  • Service requests
  • Arrival services
  • Visit reports

Service management

Sell and deliver more than basic Home Watch visits.

  • Service catalog
  • Add-ons & concierge
  • Pet services
  • Vacation gear
  • Mailbox services
  • Contractor coordination

Reporting & documentation

Proof that builds trust with absentee owners.

  • Photo documentation
  • GPS check-in proof
  • AI-assisted summaries
  • PDF-ready reports
  • Hurricane documentation
  • Notifications

See both sides of HQWatchfolio.

Explore the Admin Portal demo and the customer-facing company website demo — then start your free trial.